At OOIKOS, we prioritize high-quality, durable materials in all our designs. We use a variety of metals, including sterling silver, gold-plated brass, and stainless steel. Our stones and embellishments are carefully selected to ensure that each piece makes a bold statement while maintaining lasting beauty.

Yes, we aim to make our jewellery accessible to everyone, including those with sensitive skin. Many of our pieces are made from hypoallergenic materials such as stainless steel and sterling silver. Please check individual product descriptions for specific material information.

To maintain the beauty of your OOIKOS jewellery, avoid exposure to water, lotions, perfumes, and harsh chemicals. We recommend storing your pieces in a cool, dry place when not in use and using a soft cloth to gently polish them. For more care tips, visit our Jewellery Care page.

At this time, OOIKOS does not offer custom or personalized jewellery. However, our unique designs are crafted to ensure you’ll find something that resonates with your individual style.

We want you to love your OOIKOS purchase! If you're not completely satisfied, we offer a 30-day return policy from the date of delivery, provided the jewellery is unworn and in its original packaging. Please visit our Returns & Exchanges page for full details.

Yes, OOIKOS offers worldwide shipping. Shipping fees and delivery times will vary depending on your location. Check our Shipping Information page for more details about costs and estimated delivery times.

Processing times typically range from 1-3 business days, and delivery times depend on your location. Once your order is shipped, you will receive a tracking number to follow your package’s journey. Please see our Shipping Information page for more detailed delivery estimates.

Yes, once your order has been shipped, we will send you a confirmation email with tracking information so you can monitor your package's status.

Yes, we offer beautiful gift packaging options at checkout, perfect for special occasions. You can add this option before completing your purchase.

OOIKOS accepts major credit and debit cards, including Visa, MasterCard, and American Express. We also accept payments via PayPal and other popular payment options for your convenience.